Cargo Escort Driver Job at FORTIS GROUP dba silhouette security, Memphis, TN

  • FORTIS GROUP dba silhouette security
  • Memphis, TN

Job Description

Job Description

Job Description

Cargo Escort Drivers can expect to earn approximately $300-$800 gross per run, based on assignments lasting 16–24 hours and applicable overtime rates. Start times vary, assignments may be offered on short notice, and dependable on-call availability is essential. Candidates must be comfortable with extended drives, working independently, and using mobile applications to submit time-stamped photos, updates, and reports.

NOTE: The advertised earnings are labeled as an estimate because overtime is calculated based on the employer's established workday and workweek.

Job Summary

Fortis Security is seeking responsible and dependable individuals to join our team as Cargo Escort Agents. In this role, you will accompany cargo shipments during transit, coordinate with truck drivers and client Operations, and provide timely updates from pickup through delivery. Cargo Escort Agents represent the company and client with professionalism and follow established transportation procedures.

Essential Functions
  • Cargo Escort: Accompany the assigned trailer from pickup through delivery, maintain awareness of its location, and promptly report route changes, delays, or separation from the truck.
  • Driving Safety: Follow traffic laws and safe driving practices. Monitor driving time and fatigue, and coordinate necessary breaks with client Operations.
  • Communication: Maintain consistent communication with truck drivers and client Operations throughout the assignment. Limit direct customer communication to answering incoming calls, and route all other customer contact through client Operations.
  • Emergency Response: Immediately contact emergency services or local law enforcement when necessary, then notify the truck driver and client Operations. Do not confront individuals or intervene in incidents.
  • Compliance: Follow company and client guidelines regarding attire, conduct, communication, and transportation procedures.
  • Reporting: Promptly report delays in arrival, transit delays, and stops. Submit all required time-stamped photos and email updates.
  • Preparedness: Arrive at the pickup location with a full tank of gas and all required equipment.
  • Escalation: Immediately notify client Operations of critical incidents, including:
    • Inability to locate a driver or difficulty coordinating with a driver at pickup.
    • Unplanned stops or separation from the truck during transit.
    • Accidents, breakdowns, or medical emergencies involving the escort vehicle or truck.
    • Cargo discrepancies or incidents affecting the shipment.
    • Refusal to accept the truck or shipment at delivery.
Knowledge and Skills
  • Demonstrates integrity, reliability, and accountability.
  • Understands safe driving practices and basic transportation procedures.
  • Remains calm under pressure and treats others with respect and consideration.
  • Identifies issues promptly and develops practical solutions.
  • Gathers relevant information and makes sound decisions based on facts.
  • Communicates clearly and professionally, both verbally and in writing.
  • Works effectively with drivers, clients, and company personnel.
  • Supports equal employment opportunity and a workplace free from harassment and discrimination.
Physical Demands

The physical demands described below represent those necessary to perform the essential functions of this position. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform these functions.

  • Work in varying weather conditions, including cold, rain, snow, and heat.
  • Sit and drive for extended periods, with appropriate breaks.
  • Frequently stand, walk, and use hands and arms to handle equipment and reach.
  • Occasionally lift or move up to 50 pounds.
  • Maintain the visual ability and manual dexterity necessary to operate a vehicle safely.
Requirements and Qualifications
  • Possess and maintain a valid driver's license and a clean driving record.
  • Ability to safely operate a vehicle and follow assigned routes.
  • Successfully complete required background screening, including a motor vehicle record review.
  • Prior cargo escort, transportation, logistics, security, or delivery experience preferred.
  • Availability to work variable shifts and accept assignments with 24–48 hours'

Job Tags

Hourly pay, Local area, Immediate start, Shift work

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